Need Help?
We're here for you. Well, one of us is. Probably.
Activity not renamed? Check that auto-rename is enabled and Strava is connected.
Wrong voice? Change it in Settings. New activities will use the new voice.
App acting weird? Try signing out and back in.
Metamatic was built by someone tired of every ride being called "Morning Ride." Boring.
Our system has handled thousands of name changes and still hasn't asked for a mid-ride pep talk or a spare tube.
No, we can't make your 5K feel like a marathon. That's between you and your legs.
More Questions?
Check out our detailed FAQ for answers about Strava activity renaming, personality voices, push notifications, and more.
View Full FAQStill Stuck?
Drop us a line. We read every email (eventually) and respond to most of them (the ones that aren't spam about extending our car warranty).
Email Supportsupport@metamatic.ai